Fintech is revolutionizing financial inclusion by leveraging digitization to expand access to financial services. The rapid adoption of mobile phones and financial technology has significantly improved financial inclusion, particularly in developing countries. For instance, in 2021, 71% of people in developing countries had a bank account, a substantial increase from 42% a decade earlier. Digital payments have been a key driver of this growth, with the proportion of adults making or receiving electronic payments increasing from 35% in 2014 to 57% in 2021. This shift has catalyzed economic growth by facilitating access to credit for small businesses and smooth consumer spending.
Fintech’s impact extends beyond payments to include lending, savings, and insurance. Digital financial inclusion has evolved from focusing on payments to also include lending, filling gaps where traditional financial services are lacking. This evolution is particularly crucial for underserved populations, as it provides them with secure ways to build and protect their wealth.
However, there are challenges associated with the rapid growth of fintech. Increased accessibility raises concerns about regulatory oversight and the need for financial education to protect vulnerable populations from exploitation. Additionally, the digital divide remains a significant issue, with 1.4 billion people globally still lacking access to a bank account. Despite these challenges, fintech’s potential to drive financial inclusion through digitization is undeniable, and continued efforts are necessary to ensure that this technology benefits all segments of society.